Unleashed by Petco is a smaller, neighborhood-focused concept store launched by Petco, offering a personalized and community-driven shopping experience for pet parents. It focuses on providing a more intimate and convenient shopping experience for pet owners, emphasizing natural and high-quality pet products.

Key Features of Unleashed by Petco

1. Smaller, Neighborhood Stores: Unlike traditional Petco stores, Unleashed by Petco locations are typically smaller and cater to specific local communities. This allows them to create a closer connection with customers, offering a more personalized shopping experience.
2. Natural & High-Quality Products: Unleashed by Petco emphasizes offering a range of natural, organic, and eco-friendly pet foods, treats, and supplies. These products focus on the health and well-being of pets, reflecting growing consumer demand for healthier options.
3. Self-Service Dog Wash: Many Unleashed stores offer a self-service dog wash station, where pet owners can easily wash their pets using the store’s facilities. This feature provides a convenient and affordable alternative to full-service grooming.
4. In-Store Events and Community Engagement: Unleashed stores are known for hosting pet-related events and fostering a sense of community among pet owners. These events can include pet adoption drives, training classes, pet nutrition seminars, and local charity events, often partnering with local animal shelters and organizations.
5. Pet Nutrition Guidance: The staff at Unleashed by Petco are trained to provide expert advice on pet nutrition. They can help pet owners choose the right food and products for their pets’ specific dietary needs, allergies, or preferences.
6. Focus on Cats and Dogs: While Petco serves a wide variety of pets, Unleashed primarily focuses on dogs and cats, making it a go-to destination for pet parents of these animals.
7. Loyalty Programs: Unleashed by Petco offers various loyalty programs, such as “Pals Rewards,” where customers can earn points for every purchase that can later be redeemed for discounts on products.
8. Pet Adoptions: Similar to its larger stores, Unleashed by Petco supports pet adoptions by partnering with local rescue organizations and shelters to find homes for animals.

Differences from Traditional Petco Stores

• Store Size and Layout: Unleashed by Petco stores are generally smaller, which creates a more intimate shopping experience with a focus on essential products.
• Product Selection: While both Unleashed and traditional Petco stores offer high-quality products, Unleashed leans more heavily toward premium, natural, and organic options, reflecting the growing trend towards healthier pet care products.
• Services Offered: Unleashed locations are less likely to have full-scale grooming services or veterinary care, focusing instead on niche services like the self-wash stations.

Customer Engagement

Unleashed by Petco is known for its customer-centered approach. Employees, referred to as “partners,” are trained to provide expert advice and make personalized product recommendations. This focus on customer service builds strong relationships with pet parents.

Contact Information

• Customer Service: For inquiries, feedback, or assistance, customers can reach Petco’s customer service team through various methods:
  • Phone: 1-877-738-6742 (For general customer service)
  • Email: You can reach Petco via their website’s contact form: Petco Contact Form
  • Live Chat: Available through their website, usually during business hours.
• Social Media: Petco maintains an active presence on social media. You can reach them via:
  • Facebook: Unleashed by Petco
  • Instagram: Unleashed by Petco Instagram
  • Twitter: Petco Twitter

For specific inquiries related to Unleashed by Petco, you may contact individual store locations.

Store Hours

Unleashed by Petco locations typically have the following hours, though these may vary by location:

• Monday – Saturday: 9:00 AM to 9:00 PM
• Sunday: 10:00 AM to 7:00 PM

To confirm the specific hours of operation for your local Unleashed by Petco store, it’s recommended to check their website or call the store directly.

Locations

Unleashed by Petco stores are located across various states and cities, typically in neighborhoods or urban areas to provide convenient access to customers. These stores are usually smaller in size compared to traditional Petco locations but offer a carefully curated selection of products and services.

To find the nearest Unleashed by Petco location:

1. Store Locator: Use the Petco Store Locator to find the closest Unleashed by Petco. You can search by ZIP code, city, or state.
2. Google Maps: Search for “Unleashed by Petco” in your area through Google Maps to get exact directions.

Example Locations:

• Unleashed by Petco in San Diego, CA
  Address: 304 E H St, Chula Vista, CA 91910
  Phone: (619) 585-5430
• Unleashed by Petco in Washington, D.C.
  Address: 1835 Wisconsin Ave NW, Washington, DC 20007
  Phone: (202) 965-0211
• Unleashed by Petco in New York, NY
  Address: 305 Columbus Ave, New York, NY 10023
  Phone: (212) 877-1260

Store offerings may vary based on location, but the Unleashed concept emphasizes convenience and access to premium pet products.

Services Offered

• Self-Service Dog Wash Stations: Many Unleashed by Petco locations provide self-service dog wash stations where pet parents can wash their dogs conveniently using high-quality shampoos and equipment.
• Pet Nutrition Advice: The staff at Unleashed by Petco are trained to provide expert guidance on pet nutrition, helping customers select the best food for their pets based on dietary needs.
• In-Store Events: Many stores host adoption events, training classes, and community-centered activities like “Yappy Hours” (social events for dogs and their owners) and charity fundraisers.
• Pet Adoption: Unleashed by Petco supports local animal shelters by hosting adoption events to help animals find homes.
• Loyalty Program: Customers can join the Pals Rewards loyalty program to earn points on every purchase, which can later be redeemed for discounts.

Product Selection

Unleashed by Petco focuses on natural, organic, and eco-friendly products, catering to the needs of conscientious pet owners. The range of products includes:

• Natural Pet Food: Brands that use high-quality, natural ingredients for cats and dogs.
• Treats and Supplements: Healthy, grain-free, and all-natural treat options, as well as vitamins and supplements for pets.
• Toys and Accessories: High-quality, durable toys, bedding, leashes, collars, and other accessories.
• Pet Care Products: A variety of grooming products like shampoos, conditioners, and flea and tick treatments, with a focus on natural, non-toxic ingredients.

Additional Features

1. Community Engagement: Unleashed by Petco stores often organize and support local community events, contributing to a more personal relationship with customers and neighborhoods.
2. Focus on Dogs and Cats: While traditional Petco stores carry supplies for a wide range of animals, Unleashed stores focus primarily on cats and dogs.
3. Sustainability Efforts: As part of Petco’s broader commitment to sustainability, many Unleashed stores stock eco-friendly products and support green initiatives.

Unleashed by Petco is designed for pet parents who want to shop in a smaller, more intimate setting while still having access to premium, natural products and personalized services. Its focus on community engagement, healthier pet products, and personalized service sets it apart from larger Petco stores.